Legal
Política de privacidad
1. Introduction
We respect your privacy and are committed to protecting the personal information you share with us when using our website or contacting us about travel services in China.
This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
2. Information We Collect
When you submit an inquiry or contact us, we may collect information such as:
- Your name and email address
- Phone or WhatsApp number
- Travel dates and group size
- Destinations you are interested in
- Travel preferences and special requests
- Other information you voluntarily provide in your message
We may also collect basic technical information when you visit our website, such as browser type, device information, IP address, and website usage data.
3. How We Use Your Information
We may use the information you provide to:
- Respond to your travel inquiries
- Prepare suggested itineraries or travel arrangements
- Communicate with you about your requested services
- Improve our website and customer experience
- Maintain the security and operation of our website
4. Sharing of Information
We do not sell or rent your personal information.
When necessary to arrange requested travel services, relevant information may be shared with trusted service providers such as hotels, transportation providers, local guides, attractions, or other travel partners.
We only share information that is reasonably necessary to provide the requested service.
5. Cookies and Analytics
Our website may use cookies and similar technologies to understand website usage, remember preferences, and improve the browsing experience.
Third-party analytics or website services may also process limited technical information according to their own privacy policies.
6. Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, or meet applicable legal obligations.
8. Your Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal and operational requirements.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updated version will be published on this page.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on this website.